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Customer Emails Degradation

Resolved: Wednesday 05/10/2017 09:58:10 CDT

Bazaarvoice engineering team has seen PIE feeds successfully process as of this morning.  If you have any issues or questions at this time, please reach out to support by opening a case at Spark.Bazaarvoice.com 

Status: Resolved

In Work: Tuesday 05/09/2017 14:04:37 CDT

Bazaarvoice has identified a delay in some PIE feeds not processed as expected.  Our engineering team has identified the root cause of the issue and are working on resolving this issue.  We expect to see all PIE feeds processed correctly tomorrow.  All PIE feeds not ran today are expected to be processed tomorrow.  

Next Update:  May 10th at 10am CST.