Current Status10

  1. Bazaarvoice is operating normally
  2. Today 22:00:00 CST
    Service Maintenance
    • Content Dashboards
    • Intelligence Servers
    • Syndication
    • Customer Emails
    • Content Display
    • API Availability
    • Reports and Alerts
    • Moderation Servers
    • Response
    • Client Portal
    • FTP Availability
    • Feed Imports
    • Feed Exports
    • Content Submission

Recently Resolved

Dec 14
07:53:53 CST
Service Maintenance Resolved. Read more
Dec 12
16:31:56 CST
Client Portal Degradation Resolved. Read more
Dec 9
00:34:14 CST
Service Maintenance Resolved. Read more
Dec 7
07:46:28 CST
Service Maintenance Resolved. Read more
Dec 6
21:52:42 CST
Reports and Alerts Degradation Resolved. Read more
  • Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Reports and Alerts Degradation

Resolved: Monday 06/19/2017 08:50:52 CDT

We have not seen any delays during the monitoring period. This issue has been resolved. 

In Work: Friday 06/16/2017 15:15:38 CDT

We will continue to monitor event triggered alerts. 

Our next update will be at 9:00 am CDT, June 19.

In Work: Friday 06/16/2017 07:58:47 CDT

All Event triggered alerts have been processed and we are monitoring the situation.

Our next update will be at 3:00 pm CDT, June 17.

In Work: Thursday 06/15/2017 16:23:17 CDT

We are still experiencing a delay with Event triggered alerts. We will continue to monitor the situation. 

Our next update will be at 8:00 am CDT, June 16.

In Work: Thursday 06/15/2017 12:01:41 CDT

We have implemented a fix we believe will resolve the issue. We are currently monitoring the situation and will provide an update at 5:00 pm CDT, June 15.

In Work: Thursday 06/15/2017 07:47:49 CDT

Event triggered alerts are being processed however they are still delayed.

We are continuing our efforts to resolve the issue.

Our next update will be at 12:00 pm CDT, June 15.

Under Investigation: Wednesday 06/14/2017 15:25:49 CDT

Our engineering team believes they have identified the root cause of the issue and are taking steps to resolve it.

Our next update will be at 8:00 am CDT, June 14.

Under Investigation: Wednesday 06/14/2017 13:34:04 CDT

We are continuing to investigate this issue. 

Our next update will be at 5:30 pm CDT, June 14.

Under Investigation: Wednesday 06/14/2017 13:31:59 CDT

We are continuing to investigate this issue. 

Our next update will be at 3:30 pm CDT, June 14.

Under Investigation: Wednesday 06/14/2017 11:12:34 CDT

After further investigation, we have determined that the issue is affecting a subset of our clients.

We are continuing to investigate the issue however root cause has not yet been identified.

Our next update will be at 1:30 pm CDT, June 14.

Under Investigation: Wednesday 06/14/2017 09:14:19 CDT

Bazaarvoice has identified an issue that is causing a delay in the generation of event-triggered alerts in the Workbench.  The issue started at approximately 9:45 am CDT, June 13.

We are currently investigating the issue however root cause has not yet been identified.

Our next update will be at 11:00 am CDT, June 14.