Bazaarvoice has completed the work to optimize the process to ensure the data is updated daily.
This issue is now resolved, but if there are any other issues, please open a new support case by going to Spark.Bazaarvoice.com
Bazaarvoice Engineering believes they have found the root cause of this issue. Our engineering team is now working on optimizing our process to prevent this issue in the future.
Next update by June 20th 5:00pm CST
Bazaarvoice engineering teams have manually uploaded data, however, content will continue to be stale until a permanent fix is put in place. Our engineering team will continue to investigate the root cause of this issue.
Next update: June 19th 5:00pm CST
Our Engineering team is working on a manual update to the Workbench Dashboard while the root cause of this issue is being investigated. We expect this data to be uploaded by next morning.
Next update: June 17th 8:00am CST
Bazaarvoice Engineering is currently investigating stale data in the Workbench Dashboards. We are currently investigating this issue at this time.
Next update: June 16 5pm CST