This issue has been resolved and all clients should be able to view the data.
If you have any issues, please open a new case in Spark.bazaarvoice.com
Some clients are still being affected by the data, while other client's reports have been restored. Our engineering team is currently investigating this further.
Next update by 12:00pm CST September 13th
Our Bazaarvoice engineering team is still looking at ensuring the successful restoration of data. We are still validating data.
Next update by 9:00am CST September 13th
At this time the vast majority of data has been uploaded. We are working through some additional checks and hope to have this resolved soon.
Next update by 5:00pm CST September 12th
Our Bazaarvoice engineering team is still working on a data load to fix this issue.
Next update by 1:00pm CST September 12th
Bazaarvoice engineering team has identified an issue with stale data for the Email Engagement and the Conversion Impact Report. We are currently working on updating this data, but currently do not expect to see results until tomorrow morning.
Next update by 10am CST September 12th