Current Status10

  1. Bazaarvoice is operating normally
  2. Today 22:00:00 CST
    Service Maintenance
    • Content Dashboards
    • Intelligence Servers
    • Syndication
    • Customer Emails
    • Content Display
    • API Availability
    • Reports and Alerts
    • Moderation Servers
    • Response
    • Client Portal
    • FTP Availability
    • Feed Imports
    • Feed Exports
    • Content Submission

Recently Resolved

Dec 14
07:53:53 CST
Service Maintenance Resolved. Read more
Dec 12
16:31:56 CST
Client Portal Degradation Resolved. Read more
Dec 9
00:34:14 CST
Service Maintenance Resolved. Read more
Dec 7
07:46:28 CST
Service Maintenance Resolved. Read more
Dec 6
21:52:42 CST
Reports and Alerts Degradation Resolved. Read more
  • Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Service Degradation
  • Content Dashboards
  • Reports and Alerts

Resolved: Wednesday 09/13/2017 09:03:39 CDT

This issue has been resolved and all clients should be able to view the data. 

If you have any issues, please open a new case in Spark.bazaarvoice.com 

Under Investigation: Wednesday 09/13/2017 08:07:15 CDT

Some clients are still being affected by the data, while other client's reports have been restored.  Our engineering team is currently investigating this further. 

Next update by 12:00pm CST September 13th

Under Investigation: Tuesday 09/12/2017 17:43:28 CDT

Our Bazaarvoice engineering team is still looking at ensuring the successful restoration of data.  We are still validating data.  

Next update by 9:00am CST September 13th

Under Investigation: Tuesday 09/12/2017 13:00:58 CDT

At this time the vast majority of data has been uploaded.  We are working through some additional checks and hope to have this resolved soon. 

Next update by 5:00pm CST September 12th

In Work: Tuesday 09/12/2017 09:48:28 CDT

Our Bazaarvoice engineering team is still working on a data load to fix this issue.  

Next update by 1:00pm CST September 12th

In Work: Monday 09/11/2017 17:13:26 CDT

Bazaarvoice engineering team has identified an issue with stale data for the Email Engagement and the Conversion Impact Report.  We are currently working on updating this data, but currently do not expect to see results until tomorrow morning.  

Next update by 10am CST September 12th