• Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Content Display Degradation

Resolved: Tuesday 03/06/2018 09:07:39 CST

Bazaarvoice has resolved the issue.

Should you have any other issues, please open a new case by going to support.bazaarvoice.com

In Work: Monday 03/05/2018 13:29:55 CST

Bazaarvoice has restored the missing content, however, it may take up to 24 hours for the data to appear in all areas of function.  

Next update by:  March 6th, 2018 11:00 am CST

In Work: Monday 03/05/2018 10:30:00 CST

The Engineering team is continuing the process of restoring missing content and expects to complete the process within the next day.

Next update: 3/5/18 - 6:00 pm CST


In Work: Friday 03/02/2018 17:06:15 CST

The Engineering team has identified the root cause of the issue and is taking steps to restore all missing content.  Please note that no content has been lost and that all missing content will be fully restored.  It appears that the issue started on 2/22/18.

Next update:  3/5/18 - 10:30 am CST


Under Investigation: Friday 03/02/2018 15:00:00 CST

Bazaarvoice is currently investigating an issue that could potentially cause content for some products to not display. We will provide more details as new information becomes available.