• Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Client Portal Degradation

Resolved: Thursday 03/08/2018 12:32:14 CST

We have completed work to reindex affected client data.  However, there is another unrelated issue that may continue to expose a delay for affected clients.  Further updates on that issue can be found http://status.bazaarvoice.com/notice/826 

If you notice any other issue, or wish to get confirmation of an issue, please open a support case by going to support.bazaarvoice.com

In Work: Wednesday 03/07/2018 12:58:29 CST

Bazaarvoice engineering team is continuing to monitor the reindex progress for the affected clients.  We believe we should have all clients reindex by tomorrow.  

Next update by March 8th, 2018 1:00pm CST

In Work: Tuesday 03/06/2018 11:18:16 CST

Work continues to reindex content for affected clients.  

Next update by March 7th, 2018 1:00pm CST

In Work: Monday 03/05/2018 13:19:49 CST

Engineering is currently working on reindexing the content for display in the workbench for clients.

Next update by March 6th, 2018 1:00pm CST

In Work: Saturday 03/03/2018 13:00:00 CST

Engineering has taken steps to address the issue and is monitoring the progress of the fix.

Next update:  March 5, 2018, 1:00 pm CST

In Work: Friday 03/02/2018 17:00:14 CST

Bazaarvoice has identified an issue that is causing a 1-2 day delay in content displaying in the workbench for some clients.  Our engineering team is currently working on resolving the issue.

Next Update: 3/3/18 at 1:00 pm CST.