Bazaarvoice engineering has resolved this issue.
Should you have any other issues, please open a new case by going to support.bazaarvoice.com
Our engineers are currently monitoring traffic for affected clients after steps were taken to mitigate this issue. We occasionally see increased latency, which requires some further optimization.
Next update by: March 6th 2018, 11AM CST
Bazaarvoice engineers are currently troubleshooting some intermittent latency issues for some client's display, submission and API calls. We are working on remediation steps that could take up to the next 12 hours.
Next update by: March 5th 2018, 8pm CST