Current Status10

  1. Wednesday 04/04/2018
    Content Display Degradation
  2. Today 22:00:00 CDT
    Service Maintenance
    • Syndication
    • Intelligence Servers
    • API Availability
    • Feed Imports
    • Content Dashboards
    • Reports and Alerts
    • Content Display
    • Response
    • Client Portal
    • Content Submission
    • Feed Exports
    • FTP Availability
    • Customer Emails
    • Moderation Servers

Recently Resolved

Today
06:02:02 CDT
Client Portal Degradation Resolved. Read more
May 24
04:31:03 CDT
Service Maintenance Resolved. Read more
May 18
23:38:04 CDT
Service Maintenance Resolved. Read more
May 18
23:37:02 CDT
Service Maintenance Resolved. Read more
May 11
23:07:36 CDT
Service Maintenance Resolved. Read more
  • Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Content Display Degradation

Resolved: Sunday 03/11/2018 11:52:54 CDT

We have completed adding additional capacity for all of our clients. Bazaarvoice has resolved the issue.

In Work: Saturday 03/10/2018 17:24:51 CST

Our engineers continue working on adding additional capacity to our EMEA clusters. At this time our North American Clusters have completed building. Our estimated time of completion is late Sunday March 11th.

Next update by 2:00 pm CST March 11th, 2018

In Work: Saturday 03/10/2018 13:00:19 CST

Our engineers continue working on adding additional capacity. At this time our estimated time of completion is late Sunday March 11th.

Next update by 2:00 pm CST March 11th, 2018

In Work: Friday 03/09/2018 12:03:46 CST

Bazaarvoice engineers have faced a few issues while adding additional capacity.  At this time the expected additional capacity appears it will be ready sometime on Sunday March 11th.  

Next update by 2:00 pm CST March 10th, 2018

In Work: Thursday 03/08/2018 11:34:38 CST

We are still in process to add capacity to our systems.  We expect to be close to complete the work tomorrow afternoon.  There may be periodic occasions where new data will display, however, we still see an overall display for the affected clients.  

Next update by 1:00 pm CST March 9th, 2018

In Work: Wednesday 03/07/2018 18:30:59 CST

Bazaarvoice engineers continue work to add capacity.  This issue currently affects new content from appearing on the site as well and can also affect content from appearing on the workbench after it is submitted.  

Next update by 11:00 am CST March 8th, 2018

In Work: Wednesday 03/07/2018 10:51:37 CST

Although we have seen some improvements, Bazaarvoice engineering is working on building up a new cluster to add capacity.  The entire process can take 48-72 hours.  

Next update by 11:00 am CST March 8th, 2018

Under Investigation: Tuesday 03/06/2018 16:43:53 CST

Bazaarvoice engineering is continuing to investigate the delay from content appearing.  We believe we have identified the root cause, however, there is no ETA on a resolution for this issue at this time.  

Next update by 11:00am CST March 7th, 2018

Under Investigation: Tuesday 03/06/2018 13:28:25 CST

Our engineering team is currently investigating an issue were content shows a delay for display for some client sites.  

Next update by 5:00pm CST March 6th, 2018

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