Current Status10

  1. Wednesday 04/04/2018
    Content Display Degradation
  2. Today 22:00:00 CDT
    Service Maintenance
    • Syndication
    • Intelligence Servers
    • API Availability
    • Feed Imports
    • Content Dashboards
    • Reports and Alerts
    • Content Display
    • Response
    • Client Portal
    • Content Submission
    • Feed Exports
    • FTP Availability
    • Customer Emails
    • Moderation Servers

Recently Resolved

06:02:02 CDT
Client Portal Degradation Resolved. Read more
May 24
04:31:03 CDT
Service Maintenance Resolved. Read more
May 18
23:38:04 CDT
Service Maintenance Resolved. Read more
May 18
23:37:02 CDT
Service Maintenance Resolved. Read more
May 11
23:07:36 CDT
Service Maintenance Resolved. Read more
  • Avg Impressions 16.26 billion Per Month
  • Avg Speed 0.215 sec Per Request
  • Content Display Availability 100% Month to Date
Back to Overview

Content Dashboards Degradation

Resolved: Friday 04/13/2018 17:14:02 CDT

This issue has been resolved and data is returning as expected. 

If you see any other issues, please contact support by logging into the support communities and opening a new case.  

In Work: Friday 04/13/2018 12:00:54 CDT

Bazaarvoice engineering is continuing work on the delay found on clients on C3. 

Your cluster can be identified by logging into and looking at the resulting URL after a successful login.  The URL will contain a number ranging from c1 to c7.

Next update by:  5:00pm CDT

Under Investigation: Friday 04/13/2018 08:30:00 CDT

Bazaarvoice has detected an approximate 5 hour delay in content appearing in the workbench for clients on the C3 cluster.  The issue is currently under investigation.

Next update: 12:00 pm CDT

If you have any questions or require additional information regarding this issue, please contact Support via the Support Community or by phone or email using the information below:

Phone:  888.984.1381