This issue has been resolved and data is returning as expected.
If you see any other issues, please contact support by logging into the support communities and opening a new case.
Bazaarvoice engineering is continuing work on the delay found on clients on C3.
Your cluster can be identified by logging into http://workbench.bazaarvoice.com and looking at the resulting URL after a successful login. The URL will contain a number ranging from c1 to c7.
Next update by: 5:00pm CDT
Bazaarvoice has detected an approximate 5 hour delay in content appearing in the workbench for clients on the C3 cluster. The issue is currently under investigation.
Next update: 12:00 pm CDT
If you have any questions or require additional information regarding this issue, please contact Support via the Support Community or by phone or email using the information below: