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API Availability Degradation

Resolved: Thursday 05/31/2018 17:59:00 CDT

Our vendor believes this issue has been resolved.  Should you have any other issues, please open a case by going to support.bazaarvoice.com 

In Work: Thursday 05/31/2018 13:30:12 CDT

Our vendor is currently working on restoring traffic to the affected region.  API traffic continues to be failed over to an unaffected region. 

Next update by 5:00 pm CT May 31st

Under Investigation: Thursday 05/31/2018 11:46:46 CDT

API traffic has been rerouted to a different region as our vendor is currently investigating delays in the API response and/or increased error rates.  

Next update by 1:30 pm CT May 31st