Bazaarvoice has identified an issue with the Support Community at https://support.bazaarvoice.com/
. Currently, it is not possible to open Support tickets due to an internal error. This prevents opening cases via firstname.lastname@example.org
We are actively working to identify the root cause.
We will provide an update at the designated time below or when new information becomes available whichever comes first.
July 15th 8:30PM (GMT+1)
If you have an urgent/critical issue that requires immediate attention, please contact Bazaarvoice Support via phone or live chat:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)