Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Sep 10, 2021 - 16:22 CDT
Investigating
Bazaarvoice has identified an issue that is causing a degradation of Curalate video upload. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Friday 10th September 6pm CT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Sep 10, 2021 - 15:27 CDT
This incident affected: Social Commerce (Content Collection).