Bazaarvoice has identified an issue that is causing a degradation of Portal > Insights. As of the time of this post, data is 3 days stale instead of showing the current day's fresh data. A root cause has yet to be determined and the issue is still being investigated. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Tues. Jan. 24, 2023 12pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below: