Bazaarvoice has verified that the Connections Portal is now live again and is now closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Apr 15, 2021 - 02:15 CDT
Update
Bazaarvoice Engineering continues to actively work on this issue impacting the Connections Portal. We have identified the issue and are currently deploying changes to resolve. We will provide an update by the designated time below or when new information becomes available.
NEXT UPDATE: Thursday, April 15th by 4am CDT
If you have any questions, please contact Bazaarvoice Support.
Posted Apr 14, 2021 - 18:37 CDT
Identified
Bazaarvoice has identified the root cause of the Connections Portal outage and is working on a resolution. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Wednesday, April 14th by 7pm CDT
If you have any questions, please contact Bazaarvoice Support.
Posted Apr 14, 2021 - 16:44 CDT
Investigating
Bazaarvoice has identified an issue that is causing an outage of the Connections Portal. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available whichever comes first.
[1005]
NEXT UPDATE: Wednesday, April 14th by 5pm CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaavoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Apr 14, 2021 - 15:49 CDT
This incident affected: Bazaarvoice Portal (Connections).