Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Aug 17, 2020 - 17:01 CDT
Monitoring
Bazaarvoice has implemented a fix for the issue and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Wednessday, August 19th by 5pm CST
If you have any questions, please contact Bazaarvoice Support.
Posted Aug 17, 2020 - 15:56 CDT
Update
Bazaarvoice is continuing to monitor the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Monday, August 17th by 5pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Aug 14, 2020 - 09:52 CDT
Investigating
Bazaarvoice is continuing monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Thursday, August 13h by 5pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Aug 12, 2020 - 15:28 CDT
Update
Bazaarvoice is continuing monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Monday, Aug 12th by 11:00 am CST
If you have any questions, please contact Bazaarvoice Support.
Posted Aug 11, 2020 - 09:28 CDT
Update
Bazaarvoice is continuing monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Monday, Aug 10th by 5:00 pm CST
If you have any questions, please contact Bazaarvoice Support.
Posted Aug 07, 2020 - 15:12 CDT
Monitoring
Bazaarvoice has implemented a fix for the issue and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Friday, Aug 7th by 5:00 pm CST
If you have any questions, please contact Bazaarvoice Support.
Posted Aug 06, 2020 - 10:58 CDT
Investigating
Bazaarvoice has identified an issue that is causing a degradation of Curations. Instagram content has not being sourced for Curations from Aug 1st to 4th. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.
(REDS-957)
NEXT UPDATE: Thursday, August 6th by 5pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)