Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Nov 18, 2019 - 08:17 CST
Monitoring
Bazaarvoice has implemented a fix for the issue and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: November 18, 2019 - 12:00 pm CT
If you have any questions, please contact Bazaarvoice Support.
Posted Nov 18, 2019 - 06:37 CST
Identified
Bazaarvoice has identified an issue that is preventing clients using the Shopify plug-in from accessing the Scheduled Jobs section of the application . A root cause has been identified and our team is working on a resolution to the issue. We will provide an update at the designated time below or when new information becomes available.
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NEXT UPDATE:
November 18, 2019 - 12:00 pm CT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)