The issue affecting Portal reporting has been resolved. All related functions are currently behaving as expected, and no further errors or delays have been noted.
This is the final update for this incident. [1102]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Feb 02, 2023 - 12:10 CST
Identified
Bazaarvoice has identified an issue regarding Portal reporting. Currently, on-demand reports cannot be run and scheduled reports are delayed. We are continuing to investigate the root cause and will be providing further updates at the time listed below.
Next Update: 4:00 PM CST Feb. 2nd, 2023
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Feb 02, 2023 - 08:20 CST
This incident affected: Bazaarvoice Portal (Portal Applications).