Monitoring - Bazaarvoice has implemented a fix for the Instagram Analytics follower count data, and we are monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: January 14th, 2025, 3:30 PM CST
Jan 13, 2025 - 15:25 CST
Investigating - Bazaarvoice has identified an issue that is causing a degradation with Instagram Analytics, specifically in the follower count data, within the Vibe platform. We are investigating the matter further, and we will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: January 13th, 2025, 3:30 PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Jan 13, 2025 - 11:02 CST
Conversations Platform
?
Operational
90 days ago
100.0
% uptime
Today
Content Display
?
Operational
90 days ago
100.0
% uptime
Today
Content Submission
?
Operational
90 days ago
100.0
% uptime
Today
Syndication
?
Operational
90 days ago
100.0
% uptime
Today
API Services
?
Operational
90 days ago
100.0
% uptime
Today
Moderation Service
?
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
?
Operational
90 days ago
100.0
% uptime
Today
SEO Service
?
Operational
90 days ago
100.0
% uptime
Today
Feed Processing
?
Operational
90 days ago
100.0
% uptime
Today
SFTP Service
?
Operational
90 days ago
100.0
% uptime
Today
Legacy (PRR) Platform
?
Operational
90 days ago
99.93
% uptime
Today
Content Display
?
Operational
90 days ago
100.0
% uptime
Today
Content Submission
?
Operational
90 days ago
100.0
% uptime
Today
Syndication
?
Operational
90 days ago
100.0
% uptime
Today
API Services
?
Operational
90 days ago
100.0
% uptime
Today
Moderation Service
?
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
?
Operational
90 days ago
99.42
% uptime
Today
SEO Service
?
Operational
90 days ago
100.0
% uptime
Today
Feed Processing
?
Operational
90 days ago
100.0
% uptime
Today
SFTP Service
?
Operational
90 days ago
100.0
% uptime
Today
Social Commerce
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Content Display
?
Operational
90 days ago
100.0
% uptime
Today
Content Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Syndication
Operational
90 days ago
100.0
% uptime
Today
API Services
?
Operational
90 days ago
100.0
% uptime
Today
Moderation Service
?
Operational
90 days ago
100.0
% uptime
Today
Granify
Operational
90 days ago
100.0
% uptime
Today
Affable
Operational
90 days ago
100.0
% uptime
Today
Bazaarvoice Portal
?
Operational
90 days ago
100.0
% uptime
Today
Portal Applications
?
Operational
90 days ago
100.0
% uptime
Today
Try It and Retailer Sampling
?
Operational
90 days ago
100.0
% uptime
Today
Configuration Hub
?
Operational
90 days ago
100.0
% uptime
Today
Workbench
Operational
90 days ago
100.0
% uptime
Today
Connections
?
Operational
90 days ago
100.0
% uptime
Today
Brand Edge
?
Operational
90 days ago
100.0
% uptime
Today
Brand Community Sampling
?
Operational
90 days ago
100.0
% uptime
Today
Branded Sampling Portal
?
Operational
90 days ago
100.0
% uptime
Today
Content Submission
?
Operational
90 days ago
100.0
% uptime
Today
Email Notifications
?
Operational
90 days ago
100.0
% uptime
Today
Support Community
Operational
90 days ago
100.0
% uptime
Today
Case Submission
Operational
90 days ago
100.0
% uptime
Today
Live Chat
?
Operational
90 days ago
100.0
% uptime
Today
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Knowledge
Operational
90 days ago
100.0
% uptime
Today
Knowledge Base
Operational
90 days ago
100.0
% uptime
Today
Bazaarvoice Developer Portal
Operational
90 days ago
100.0
% uptime
Today
Partner Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.