Monitoring - Bazaarvoice has identified and remediated an issue that will cause a delay in delivery of bulk export feeds and any reporting that relies on bulk data for November 1st. The following will experience delays:
Standard Client Feed
Ratings Feed
Displayable Content Export(DCE)
Google Partner Export Feed
Portal Reporting - Custom reports related to Network data
Insights Dashboards
Network (Syndication data)
We are monitoring the situation and will provide an update at the designated time below or as soon as more information becomes available.
NEXT UPDATE:
November 1st, 5:00pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Oct 31, 2026 - 23:38 CDT
Standard Client Feed
Ratings Feed
Displayable Content Export(DCE)
Google Partner Export Feed
Portal Reporting - Custom reports related to Network data
Insights Dashboards
Network (Syndication data)
We are monitoring the situation and will provide an update at the designated time below or as soon as more information becomes available.
NEXT UPDATE:
November 1st, 5:00pm CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Oct 31, 2026 - 23:38 CDT
Conversations Platform
Degraded Performance
Content Display
Operational
Content Submission
Operational
Syndication
Operational
API Services
Operational
Moderation Service
Operational
Email Notifications
Operational
SEO Service
Operational
Feed Processing
Degraded Performance
SFTP Service
Operational
Legacy (PRR) Platform
Operational
Content Display
Operational
Content Submission
Operational
Syndication
Operational
API Services
Operational
Moderation Service
Operational
Email Notifications
Operational
SEO Service
Operational
Feed Processing
Operational
SFTP Service
Operational
Vibe
Operational
Content Display
Operational
Content Collection
Operational
Portal
Operational
Syndication
Operational
API Services
Operational
Moderation Service
Operational
Contextual Commerce (CoCo)
Operational
Creator Marketing
Operational
Bazaarvoice Portal
Degraded Performance
Portal Applications
Degraded Performance
Try It and Retailer Sampling
Operational
Configuration Hub
Operational
Workbench
Operational
Connections
Operational
Brand Edge
Operational
Brand Community Sampling
Operational
Branded Sampling Portal
Operational
Content Submission
Operational
Email Notifications
Operational
Support Community
Operational
Case Submission
Operational
Live Chat
Operational
Phone Support
Operational
Knowledge
Operational
Knowledge Base
Operational
Bazaarvoice Developer Portal
Operational
Partner Integrations
Operational
Partner Integrations
Operational
Shopify
Operational
Hybris
Operational
Salesforce Commerce Cloud
Operational
Magento
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.