Bazaarvoice
Identified - Bazaarvoice has identified an issue that is preventing clients using the Shopify plug-in from accessing the Scheduled Jobs section of the application . A root cause has been identified and our team is working on a resolution to the issue. We will provide an update at the designated time below or when new information becomes available.

[85]

NEXT UPDATE:

November 18, 2019 - 12:00 pm CT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Nov 15, 16:53 CST
Ratings and Reviews (Conversations) ? Operational
90 days ago
99.83 % uptime
Today
Content Display ? Operational
90 days ago
100.0 % uptime
Today
Content Submission ? Operational
90 days ago
100.0 % uptime
Today
Syndication ? Operational
90 days ago
100.0 % uptime
Today
Moderation Service ? Operational
90 days ago
100.0 % uptime
Today
Configuration Hub ? Operational
90 days ago
100.0 % uptime
Today
Workbench - Login Operational
90 days ago
99.77 % uptime
Today
Workbench - Tools ? Operational
90 days ago
99.77 % uptime
Today
SEO Service ? Operational
90 days ago
98.65 % uptime
Today
API Call Service ? Operational
90 days ago
100.0 % uptime
Today
Feed Processing ? Operational
90 days ago
99.99 % uptime
Today
Post Interaction Email ? Operational
90 days ago
100.0 % uptime
Today
SFTP Service ? Operational
90 days ago
100.0 % uptime
Today
Social Alerts Operational
90 days ago
99.69 % uptime
Today
Legacy Ratings and Reviews (PRR) ? Operational
90 days ago
99.83 % uptime
Today
Content Display ? Operational
90 days ago
100.0 % uptime
Today
Content Submission ? Operational
90 days ago
100.0 % uptime
Today
Syndication ? Operational
90 days ago
100.0 % uptime
Today
Moderation Service ? Operational
90 days ago
100.0 % uptime
Today
Workbench - Login Operational
90 days ago
99.77 % uptime
Today
Workbench - Tools ? Operational
90 days ago
99.77 % uptime
Today
SEO Service ? Operational
90 days ago
98.65 % uptime
Today
API Call Service ? Operational
90 days ago
100.0 % uptime
Today
Feed Processing ? Operational
90 days ago
99.99 % uptime
Today
Post Interaction Email ? Operational
90 days ago
100.0 % uptime
Today
SFTP Service ? Operational
90 days ago
100.0 % uptime
Today
Questions and Answers ? Operational
90 days ago
100.0 % uptime
Today
Content Display ? Operational
90 days ago
100.0 % uptime
Today
Content Submission ? Operational
90 days ago
100.0 % uptime
Today
Visual Content (Curations) ? Operational
90 days ago
100.0 % uptime
Today
Content Display ? Operational
90 days ago
100.0 % uptime
Today
Moderation Service ? Operational
90 days ago
100.0 % uptime
Today
Curations Portal ? Operational
90 days ago
100.0 % uptime
Today
Syndication Operational
90 days ago
100.0 % uptime
Today
API Call Service ? Operational
90 days ago
100.0 % uptime
Today
Bazaarvoice SSO Portal ? Operational
90 days ago
100.0 % uptime
Today
Sampling ? Operational
90 days ago
99.86 % uptime
Today
Sampling Portal ? Operational
90 days ago
99.6 % uptime
Today
Content Submission ? Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Collect and Distribute (Brand Edge) ? Operational
90 days ago
99.86 % uptime
Today
Brand Edge Portal ? Operational
90 days ago
99.86 % uptime
Today
Bazaarvoice Response (Connections) Operational
90 days ago
99.86 % uptime
Today
Connections Portal ? Operational
90 days ago
99.86 % uptime
Today
Personalization Data ? Operational
90 days ago
100.0 % uptime
Today
Content Display ? Operational
90 days ago
100.0 % uptime
Today
API Call Service ? Operational
90 days ago
100.0 % uptime
Today
ROI Report ? Operational
90 days ago
100.0 % uptime
Today
Bazaarvoice Support Community Operational
90 days ago
99.81 % uptime
Today
Support Community Login Operational
90 days ago
99.71 % uptime
Today
Live Chat ? Operational
90 days ago
99.71 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Bazaarvoice Developer Portal Operational
90 days ago
100.0 % uptime
Today
API Key Requests Operational
90 days ago
100.0 % uptime
Today
Partner Integrations ? Degraded Performance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage