Bazaarvoice continues to investigate the reporting pipeline delays affecting Scaled Insights and downstream Actionable Insights ETL workflows. All data remains secure, and engineering is actively working to resolve the backend partition bottleneck.
Next Update: August 30th, 2026, 11:00 PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Aug 30, 2026 - 11:21 CDT
Investigating
Bazaarvoice has detected an issue affecting our reporting pipelines. An unexpected delay in the incremental_parquet_syndication_registry_2 partition of the Scaled Insights ETL has delayed reporting generation. This bottleneck has also impacted the downstream Actionable Insights ETL workflows, which may cause these reports to temporarily breach their Service Level Objectives (SLOs). All underlying data remains fully secure, and our engineering team is actively working to resolve the partition delay and catch up on processing.
Next Update: August 30th, 2026, 10:00AM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)