Bazaarvoice has confirmed that data for Portal Insights is now caught back up. This issue is resolved and this incident is being closed. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Nov 20, 2023 - 09:58 CST
A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2023 - 23:02 CST
Bazaarvoice has identified an issue that is causing a degradation in the performance of the Portal Insight Dashboard. Currently, the Insight Dashboard is experiencing data staleness, causing a 2-day delay of the latest data. The root cause has been identified and Bazaarvoice is working on a resolution. We will provide an update at the designated time below or when new information becomes available.
Mon. Nov. 20, 2023, 12:00 PM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below: