Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. For clients not seeing the fix reflected, please clear your browser cookies and cache before reloading the page.
This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Sep 16, 2026 - 10:39 CDT
Identified
Bazaarvoice has identified an issue causing visual formatting issues for all clients within the Portal > Insights dashboards. Although the data itself is still accurate, clients may observe missing or confusing data labels and overlapping components, making it difficult to read and interpret data. A fix is currently being implemented.
NEXT UPDATE: September 16th, 11:00 AM CST
Posted Sep 16, 2026 - 09:35 CDT
This incident affected: Bazaarvoice Portal (Portal Applications).