Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2024 - 02:15 CDT
Scheduled
Bazaarvoice will be performing scheduled maintenance from 7:15am UTC - 7:45am UTC for clients on our server cluster C5 (clients who can access Portal > Workbench can identify cluster within the browser URL shown from within the Workbench). During this time, clients may notice impacts in Portal (Manage Content and Catalog), Workbench, and Connections. This may include inability to submit content (e.g. Client Response), modify content (e.g. moderation), manage contributors/badges, or access the relevant portal. In other cases, clients may notice delays in publishing or stale UGC data during this timeframe. Functionality will be restored at the end of the maintenance window.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)