Bazaarvoice has deployed a fix and can confirm users should now be able to log into the Connections Portal. If you have any outstanding concerns related to this topic, please open a case with Bazaarvoice Support for further assistance.
(1096) NEXT UPDATE: This is the final update.
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Jan 17, 2023 - 13:59 CST
Investigating
Bazaarvoice has identified an issue affecting Connections which is preventing users from logging in. We will provide an update at the designated time below or when new information becomes available.
(1096) NEXT UPDATE: Tuesday, Jan 17th at 2:00pm CT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Jan 17, 2023 - 10:48 CST
This incident affected: Bazaarvoice Portal (Connections).