Bazaarvoice has verified that all export feeds have been successfully delivered and is closing this incident. This is the final update.
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 1-512-714-3603 (we are working to restore service to the toll-free lines) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Jun 20, 2023 - 10:51 CDT
This incident affected: Legacy (PRR) Platform (SEO Service, Feed Processing) and Conversations Platform (SEO Service, Feed Processing).