Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Sep 06, 2019 - 10:39 CDT
Update
We are continuing to investigate this issue.
NEXT UPDATE: Friday, September 6th by 5pm CST
Posted Sep 05, 2019 - 16:25 CDT
Investigating
Bazaarvoice has identified an issue that is causing a degradation of Try It sampling access. Brand Sampling Retailer tab is currently unavailable. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available whichever comes first.
NEXT UPDATE: Thursday, September 5th by 5pm CST
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Sep 05, 2019 - 10:15 CDT
This incident affected: Brand Community Sampling (Branded Sampling Portal).