Workbench C3 Cluster downtime
Incident Report for Bazaarvoice
Bazaarvoice has identified and resolved an issue that impacted the Workbench access for clients on cluster c3 (when logged into workbench, your cluster will be visible in your browser's URL bar). Please note that this event only caused a temporary disruption where the client couldn’t access the Workbench platform. No data was lost during this period of degradation.

Start time: 8:30 AM CST
End time: 10:30 AM CST

This is the final and only update


If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

Go to and click on the “Open a Case” button to submit a case with your question

Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted May 31, 2023 - 08:30 CDT