Bazaarvoice Status - Outage - Bazaarvoice Portal

Outage - Bazaarvoice Portal

Incident Report for Bazaarvoice

Resolved

Bazaarvoice has verified that the issue has been resolved and all Portal services have been restored. This is the final update. [1242]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Posted Jun 25, 2024 - 10:59 CDT

Monitoring

All Bazaarvoice Portal services have been restored. Our Development team continues to monitor the issue to ensure no further complications arise.

NEXT UPDATE:
JUNE 25, 2024, 11:00 AM CST

[1242]

Posted Jun 25, 2024 - 06:23 CDT

Investigating

The Bazaarvoice Portal Ratings & Reviews Application is currently down. The outage is currently affecting all Bazaarvoice Portal applications. Our Development Team is aware of the issue and is currently working to restore the service.

NEXT UPDATE:
JUNE 25, 2024, 08:00 AM CST

[1242]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Posted Jun 25, 2024 - 05:48 CDT

This incident affected: Bazaarvoice Portal (Portal Applications).