Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
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If you have any questions, please contact Bazaarvoice Support.
Posted Nov 15, 2023 - 15:30 CST
Monitoring
Bazaarvoice has identified an issue that is causing a degradation of the Portal Rating and Review App. This issue might cause the Content Management app to not return up-to-date data. Bazaarvoice has identified the root cause, implemented a fix for the issue, and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE:
Thurs. Nov. 16, 2023, 10:00 AM CST
[1182]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Nov 15, 2023 - 11:57 CST
This incident affected: Bazaarvoice Portal (Portal Applications, Workbench) and Social Commerce (Portal).