SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Feb 29, 2024 - 06:50 CST
Update
Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available.
[1217]
NEXT UPDATE: FEB 29, 2024, 12:00 PM CST
Posted Feb 27, 2024 - 11:52 CST
Update
Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available.
[1217]
NEXT UPDATE: FEB 27, 2024, 12:00 PM CST
Posted Feb 26, 2024 - 11:53 CST
Update
We are continuing to work on a fix for this issue.
Posted Feb 26, 2024 - 11:51 CST
Update
Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog. We will provide an update at the designated time below or when new information becomes available.
[1217]
NEXT UPDATE: FEB 26, 2024, 12:00 PM CST
If you have any questions, please contact Bazaarvoice Support.
Posted Feb 23, 2024 - 09:39 CST
Identified
Bazaarvoice has identified the root cause of the issue and is actively working to find a resolution.
[1217]
NEXT UPDATE: FEB 23, 2024, 2:00 PM CST
If you have any questions, please contact Bazaarvoice Support.
Posted Feb 22, 2024 - 10:56 CST
Investigating
Bazaarvoice has identified an issue causing a delay in fresh content displaying for Connections, Ratings and Reviews, Questions and Answers. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.
[1217]
NEXT UPDATE: FEB 22, 2024, 12:00 PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Feb 21, 2024 - 13:45 CST
This incident affected: Conversations Platform (Content Display) and Bazaarvoice Portal (Workbench, Connections).