Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Dec 15, 2023 - 12:04 CST
Update
Service has been successfully restored since 10:28 am CST, and we are actively monitoring the Social Commerce dashboard's status. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Friday Dec 15, 2023, 12 pm CST
[1194]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Posted Thursday, Dec 14, 11:00 AM CST
Posted Dec 14, 2023 - 11:01 CST
Monitoring
At 9:42 am CST, Bazaarvoice identified an issue leading to degraded performance in the Social Commerce Dashboard. This incident affected multiple workflows within the dashboard. Service was successfully restored at 10:28 am CST, and we are actively monitoring the dashboard's status. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Thursday, Dec 14, 2023, 12 pm CST
[1194]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)