Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Jun 14, 2019 - 14:15 CDT
Monitoring
The Dashboards found under Reports > Dashboards are now available. Bazaarvoice is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available whichever comes first.
NEXT UPDATE: 6:00 pm CT, June 14th
If you have any questions, please contact Bazaarvoice Support.
Posted Jun 14, 2019 - 09:52 CDT
Investigating
Bazaarvoice has identified an issue that is causing a degradation of access to the Dashboards found under Reports > Dashboards. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available whichever comes first.
NEXT UPDATE: 12:00 pm CT, June 14th
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)