Bazaarvoice has verified that the issue with access to the Configuration Hub has been resolved and is closing this incident. This is the final update.
If you have any questions, please contact Bazaarvoice Support.
Posted Oct 19, 2023 - 09:46 CDT
Monitoring
Bazaarvoice has verified that Configuration Hub is working as expected now. A root cause has yet to be determined. We are currently monitoring the situation and will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Oct 19, 2023, 10:00 am CST
(1175)
Posted Oct 18, 2023 - 08:51 CDT
Investigating
Bazaarvoice has identified an issue that is causing an outage of Configuration Hub in the Production Environment. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: Oct 18, 2023, 10:00 am CST
(1175)
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Oct 18, 2023 - 07:59 CDT
This incident affected: Bazaarvoice Portal (Configuration Hub).