Bazaarvoice has verified that the issue has been resolved and is closing this incident. This is the final update.
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Apr 08, 2024 - 05:05 CDT
Monitoring
Currently, the Bazaarvoice Insights Portal app is only showing data until 04/03/2024, which does not meet our SLA guidelines. Our developers are working to ensure the 4/4 data is available as quickly as possible and that no further delays in data are experienced once the 4/4 data is available.
NEXT UPDATE:
April 8th, 2024, 7:00 AM CST
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Posted Apr 06, 2024 - 15:42 CDT
This incident affected: Bazaarvoice Portal (Portal Applications).