SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Mar 20, 2023 - 04:14 CDT
Update
Bazaarvoice has identified an issue that is causing a delay in delivering feed exports. Bazaarvoice has implemented a fix for the issue and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: March 18th, 12:00 pm CST (1109)
Posted Mar 17, 2023 - 12:06 CDT
Monitoring
Bazaarvoice has identified an issue that is causing a delay in delivering feed exports. Bazaarvoice has implemented a fix for the issue and is currently monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: March 17th, 12:00 pm CST (1109)
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Mar 17, 2023 - 04:34 CDT
This incident affected: Legacy (PRR) Platform (Feed Processing) and Conversations Platform (Feed Processing).