Scheduled Maintenance

Scheduled Maintenance Report for Bazaarvoice

Completed

The scheduled maintenance has been completed.

Posted Sep 18, 2024 - 03:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 18, 2024 - 02:30 CDT

Scheduled

Bazaarvoice will be performing scheduled maintenance from 7:30am UTC - 8:00am UTC for clients on our server cluster C4 (clients who can access Portal > Workbench can identify cluster within the browser URL shown from within the Workbench). During this time, clients may notice impacts in Portal (Manage Content and Catalog), Workbench, and Connections. This may include inability to submit content (e.g. Client Response), modify content (e.g. moderation), manage contributors/badges, or access the relevant portal. In other cases, clients may notice delays in publishing or stale UGC data during this timeframe. Functionality will be restored at the end of the maintenance window.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Posted Sep 17, 2024 - 11:23 CDT

This scheduled maintenance affected: Bazaarvoice Portal (Portal Applications, Configuration Hub, Workbench, Connections).