Degradation - Portal Insights Dashboard
Incident Report for Bazaarvoice
Bazaarvoice has confirmed that the issue has been resolved and the Insights dashboard has been fully restored for all users. This is the final update.

If you have any questions, please contact Bazaarvoice Support.

Posted Aug 14, 2023 - 12:01 CDT
Bazaarvoice has identified an issue that is causing a degradation of the Portal Insights Dashboard - Insights Dashboards may be occasionally unavailable for users. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

August 14, 11:00 AM CDT


If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

Go to and click on the "Open a Case" button to submit a case with your question

Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Posted Aug 11, 2023 - 08:06 CDT
This incident affected: Bazaarvoice Portal (Portal Applications).