Moderation and R&R/Q&A response services degradation

Incident Report for Bazaarvoice

Resolved

Bazaarvoice has identified and resolved an issue that impacted the moderation and R&R/Q&A response services in both the Workbench and Connections portal. Please note that this event only caused a temporary disruption in service, and no data was lost during this period of degradation.

NEXT UPDATE:
This is the final and only update

(1128)

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE:
AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)
UNITED KINGDOM: 0800 368 0991 (toll free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY:
Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT:
Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

Posted May 12, 2023 - 04:00 CDT