Bazaarvoice has identified and resolved an issue that impacted the moderation and R&R/Q&A response services in both the Workbench and Connections portal. Please note that this event only caused a temporary disruption in service, and no data was lost during this period of degradation.
NEXT UPDATE: This is the final and only update
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)