This incident has been resolved. Service has been restored to the cited Support contact numbers. There will be no further updates on this matter.
Posted Jan 11, 2023 - 11:53 CST
Bazaarvoice is continuing to investigate an issue causing an outage of the Support phone services which has affected the phone call support via the main toll-free numbers 866.522.9227 and 888.984.1381. In the meantime, you can still reach us via phone 512.551.6000 option 4
Next Update: January 11th 10:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below: